Frequently Asked Questions
HOW DO I CARE FOR MY EARRINGS?
Our earrings are measured in length from the top of the earring to the bottom, not including the hook/post. Earrings usually range in size from 1.5”, 2”, 2.5” and 3”. Our most popular size is the 2”. Because our earrings are so light-weight, any size will be extremely comfortable!
PROCESSING AND SHIPPING:
Once an order is processed, it will normally take 7-10 days for an order to be cut, made and then shipped to you. Our earrings are made to order, so every order is personalized and special care is taken to make it just right for you!
RETURNS OR LOST EARRINGS:
We want to make sure you are happy with your order! If for some reason, your earring order is not right, let us know within 3 days of receiving the earrings.
YOU LOST AN EARRING?
First, we always recommend that you wear the plastic backs that we sell with the earrings. Since the earrings are so light, they can come out of your ears without you even noticing! If you have lost an earring, and we still have the matching leather in stock, we will make you a new one! You will need to cover the $3.50 in shipping.
DO WE DO CUSTOM ORDERS?
YES! This is one of the things that sets B&B Design Girls apart from other earring companies! We would love to help you create a pair of earrings that you have in mind!
WHAT ABOUT WHOLESALE ACCOUNTS?
Absolutely! We do offer wholesale pricing to various businesses. If you own a boutique, either online or store-front, a salon or another business that you think B&B would be a great fit for, contact us, and let’s talk! firstname.lastname@example.org